Our Privacy Policy
How we protect your name, address,
and e-mail address
We will not sell or rent your name, address, e-mail address, or purchase history
to any other person or company. Period. That has been our policy since we opened
in 1990.
We use your name and address to send you course materials you order, our catalogs,
and newsletters.
Here's what we do with your e-mail address:
- Send you order confirmations and course starter materials. When
you place an order, you'll receive an order confirmation within moments. You'll
also receive the professor's summary of the course, links to websites recommended
by the professor to supplement your learning experience, and the recommended readings
for the course with a link so you may order the readings if you choose.
- Send you free articles. We search widely for articles of interest
on the subjects covered by our courses. When we find one that is especially interesting
and compelling, we'll send it to you if we can arrange with the publisher to do
so.
- Collect your feedback on courses and professors. We work hard to
stay in touch with you. Through e-mail surveys, you vote for the courses you want
us to make, rate the quality of our courses, tell us what improvements to make to
our courses and services, and tell us which professors we should choose to make
The Great Courses. The professors who teach The Great Courses were chosen based
on the votes of more than 15,000 customers who have evaluated audition lectures.
- Notify you of special offers. Each catalog and newsletter includes
courses that are on sale. We also notify our customers via e-mail when courses are
on sale. We also make buying simple via e-mail. If you see courses that interest
you, simply click on the links to our website, where you can find out more.
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How we protect your billing information
When you order from us online, we protect your information by using Secure Sockets
Layer (SSL) protocol. We are secured by VeriSign, the leading provider of
SSL encryption keys. SSL encryption electronically masks any information you send
us. With this state-of-the-art system, you can enter your credit card number
and delivery and billing information safely. The encryption process protects
the information by scrambling it before it is sent to us.
You can verify our compliance at any time by clicking on the VeriSign logo located
on our Shopping Cart page or any page in the checkout process.
If you feel uncomfortable buying through our site, we'd be delighted to take your
orders via:
Phone: 1-800-TEACH-12 (1-800-832-2412)
Office hours: 9 a.m. to 12 midnight eastern time Monday through Friday; and 9 a.m. to 5 p.m. eastern time Saturday and Sunday.
Fax: 703-378-3819
Mail: The Teaching Company
4840 Westfields Blvd., Suite 500
Chantilly, VA 20151
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How we use "cookies" information
Cookie technology is widely used on the Internet. We use cookies to make your
visit more effective. We do not sell or redistribute cookie-based information
to anyone.
The information helps us to:
- offer you special sales opportunities
- make navigation through our site easier and faster for you
- keep our prices lower by better understanding what information interests you.
No personal information is stored in long-term cookies.
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How to change your customer
information
If you are a registered user of our site, you can correct or update personal information
in the Your Account area of the site.
If you are not a registered user, please contact us through one of the means listed
below. If you have multiple addresses, we request that you send us the multiple
address references.
E-mail: custserv@teachco.com
Phone: 1-800-TEACH-12 (1-800-832-2412)
Our office hours are 9 a.m. to 12 midnight eastern time Monday through Friday; and 9 a.m. to 5 p.m. eastern time Saturday and Sunday.
Fax: 703-378-3819
Mail:
The Teaching Company
4840 Westfields Blvd., Suite 500
Chantilly, VA 20151
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